人的记忆力会随着岁月的流逝而衰退，写作可以弥补记忆的不足，将曾经的人生经历和感悟记录下来，也便于保存一份美好的回忆。写范文的时候需要注意什么呢？有哪些格式需要注意呢？下面是小编为大家收集的优秀范文，供大家参考借鉴，希望可以帮助到有需要的朋友。

英文道歉信篇一

i am very ashamed of not listening carefully to your class of english. yes i'm a slacker, but i want to e it 's a tough and challenging job for me ,but i realise this was totally my mistask and i would stop playing mobile phone in your class and be more studious and hardworking in english 's not irrealizable promise,i will make my promise come true.

i just want to ask you to forgive me because you have such positive effect on me ,without your helf i would never get proper education .i know i did wrong .

sorry again.

yours sincerely

dear teacher,

i am sorry for not handing in my homework in time. i know any explanation can not become my excuse. i promise from now on i will finish my work on time and work hard to live up to your expectation! thank you for your patient teaching!

yours,

英文道歉信篇二

游客朋友们：

首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。

现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。

我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。

关乎旅游质量还有一个很重要的'点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。

从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。

英文道歉信篇三

尊敬的客人:

dear guests:

欢迎阁下莅临全新的xx华龙xx大酒店!

welcome to hualong magnate hotel, shaoshan!

相信我们酒店按照五星级标准的设计、设施及服务，皆能迎合当代商务及旅游人士的种种所需。然而，由于我们酒店正处于试营业中，有部分设施及服务项目不到位，届时引起阁下不便之处，敬请谅解。

our international 5-star standard designed facility and service will meet businessman or traveller’s demands. however, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

同时，我们酒店管理层及全体员工将上下一心，当竭尽全力尽快改善目前不尽理想之状况，希望能为阁下的`下次光临提供更加完善及周到的服务而努力。

meanwhile, our chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

此外，我们十分渴望得到阁下的一切意见，如蒙赐教，感激不尽，欢迎随时直接与本职联络!我的电话号码是:xxx(分机)。

furthermore, we are eager for getting your kindly comment. we’re very appreciated for your cooperation. welcome contact with me directly. my telephone is 8xx9(ext.).

诚意致歉!

sincerely apologize!

再次欢迎阁下的光临!

looking forward your next coming!

英文道歉信篇四

dear:

it has already been one year. this year, we have been through happiness, pain, confusion and impressive. yet, most of the happiness and impressive was brought by you, pain and confusion was brought by me. i confess that i had mixed thoughts during our date time. my attitude toward you was not proper. i made you do things that you don’t like. even i knew that you are a sensitive girl, i still made you cry more than once. i was not a considerate boy for i disregarded your deep feelings.

look back on that so called big problem. as the conflicts developed, the mountain climbing was the point that you broke out. what you said in the middle of the mountain truly hurt my feeling. nevertheless, i deserved this. the reason that we broke up was due to my arbitrary behavior and casual attitude, which led us to this situation that make us awkward. even now, we couldn’t greet each other as we did before.

generally, it was all my fault. when i said this, i felt great guilty from the bottom of my broken heart. however, i was be to blamed for this.

what i really want to tell you is that i still miss you right now. i dreamed about you in my peaceful dream that is the happiest dream ever i thought. i tried to pretend to ignore you and be calm when i met you. but i couldn’t help glancing you for i want to know how you are going. though i barely went to classroom, when i did, i would find where you sit. i can’t constrain my emotion.

but what if i changed my attitude ? i just wondered if you could give me another chance to make up your broken heart that once was broken by me.

yours

xxx

英文道歉信篇五

亲爱的张xx:

我很抱歉地告诉你，我昨天晚上不能参加你的生日聚会。那是因为我的老朋友没有告诉我确切的时间就来我家了。我不得不在整个晚上用我的热情招待那些朋友，我将在接下来的'两天里继续招待他们。

我真后悔没有亲自去庆祝你的生日，错过了一个和我们友好的同事一起享受生活的好机会。我昨天给你准备了一份漂亮的礼物，今天下午将送给你，以示我最好的生日祝福。另外，我相信你会理解我的。

最美好的祝愿，

此致

敬礼!

你真诚的汤姆

日期：

英文道歉信篇六

dear,

i am terrible sorry for not having attended your class on time.

because i had got a headache for several days and it is my first time to live in chongqing and i can not suit for the weather here quickly.

to be honestly, i like learning english very well and i have made my mind to learn it well both on spoken english and on written english.

i think you will be my best teacher to help me improving my english level.

so i apologize again for my not attend your class.

i will make my great effort on english in the future and will not make you disappointment next time!

excuse me for my unintentional fault!

sincerely yours,

英文道歉信篇七

directions: one of your pen friends, john, will be visiting your city.

however, for some reasons, you can not meet him at the airport on time.

write a letter asking to wait for you at the airport and tell him how to recognize you.

your letter should be no less than 100 words.

you don’t need to write the address.

don’t sign your own name at the end of the letter, use alice instead.

英文道歉信篇八

亲爱的查理，

请原谅我本周六不能按照我的承诺去机场送你。

我们公司的一个主要商业伙伴这个周末将在厦门参加一个重要的'会议，我的老板最终选择我陪他去那里谈判一项新的交易。我刚刚被告知这个计划，并对这个决定感到高兴—这是一个展示和提高我能力的机会，所以我恐怕不能去机场。

出国留学是实现你梦想的重要一步。

我多么希望在你离开之前能有机会和你分享我的个人感受和建议！我在此送你一份礼物，祝你好运。请见谅。

诚挚地，

李明

英文道歉信篇九

dearxxxxx,

i am writing this letter to express my apology that xxxxxxxxxxxxxx. i feel terribly sorry about this.

once again, i am very sorry for any inconvenience caused. i will be really appreciated if you can accept my apologies and understand my situation. yours sincerely xxxxxxxxx

亲爱的xxxxx，(对方姓名)

我写这封信以表达我的道歉 xxxxxxxxxxxxxx(道歉原因)。

对此我深感抱歉。

我再次对给您造成的.任何不便深感歉意，希望您能理解我的处境并接受我的道歉。

谨启

xxxxxxxxx(自己姓名)