个人工作计划总结(十四篇)
做任何工作都应改有个计划,以明确目的,避免盲目性,使工作循序渐进,有条不紊。什么样的计划才是有效的呢?下面是小编为大家带来的计划书优秀范文,希望大家可以喜欢。
个人工作计划总结篇一
根据上学期制订教学进度,结合学生特点,注重全面提高学生的素质和培养学生自主学习的能力,在高三这学期中稳步提高学生分析问题和解决问题的能力,争取今年高考的成功。这一基本思想也是在教学中应该全面贯彻的教学思想。
(一)教材分析:根据课程安排,本学期三月份要完成一、二轮复习的教学任务,夯实基础,查漏补缺,宁慢勿快,稳扎稳打,扎扎实实搞好基本知识的复习。
(二)学生学情分析:
这学期担任高三238班,239班的物理教学
1、课堂情况:物理科是理科生高考必考的主要科目,238班大多数的学生对物理知识的求知欲望比较强烈,在课堂上比较自觉地与老师互动,配合老师完成教学任务。
2、239班学生对基础知识的掌握还不够牢固,大多数学生虽然通过了高一高二两年的高中物理学习和训练,但尚未能独立地形成物理情景,建立物理模型,独立分析物理过程,解决物理实际问题的能力较低,还有待于大力提高和着重培养。
认真学习普通高中物理课程标准,根据新课标的考纲,认真组织教学。
1、专题复习,分项突破
2、高考分析,能力引导
3、模拟试卷讲评,能力检测让学生通过模拟考试检测自己的实际高考能力,从而及时总结经验,找出不足,做好充分的准备迎接高考
4、力争在20xx年高考理综取得好成绩
1、面向全体,分类分层次指导。
从全面提高学生的素质,对每一位学生负责的基本点出发,根据各层次学生的具体情况,制定恰当的教学目标和要求,因材施教。
2、抓好基础教学,注意能力的培养。
认真学习新的课程标准,在教学中应强调理解,掌握好基础知识,同时也要注意培养学生独立阅题,独立分析物理过程,独立解决物理问题的能力。
一轮复习在3、1日结束
二、第二阶段:专题复习(20xx.3.1---20xx.4.15)
个人工作计划总结篇二
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个人工作计划总结篇三
我来到公司的时间还只有x个月的时间,但是深受公司里的气氛影响,每个人都在自己的岗位上,发挥着自己的光芒。我作为公司的前台,尽管只是一个普通的岗位,但是也在尽自己的一份力。现在已经是年中了,七月马上就要到来,对于第三季度的工作,我该有个合理的计划了。只有将事情都谋划好,才不会在工作里出现太大的差错,为此我建立了以下计划:
作为公司的前台,我们每天需要负责记录好来访人员的信息,并将这些信息进行统计编辑。明确好每一位客户的目的,如前来面试的人员,我们会联系好公司的人事部,查看是否有申请记录,如果查探到有,那么就将其带至待客区,等待人事部的职员过来。我们前台部门还需要负责记录好人员的考勤,我公司是以指纹的形式进行打卡的,早晚各一次。
针对每一位公司员工的迟到、早退现象,进行次数统计,并交至财务处计算工资。绝不漏过一次记录,但也不能出现一次失误。每月的考勤表制作出来后,仔细检查三遍以上,确保数据真实有效。同时,员工在进入公司的时候,都需要经过我们前台,所以我们可以将一些通知张贴在前台的门墙上,或是贴在打卡机的上方。
我们前台是公司的第一颜面,无论是员工还是来访的访客,第一个接触的就是我们前台了。所以作为前台我们需要时刻保持良好的精神面貌,不能有精神萎靡这样的情况出现。在面对人的时候,要保持微笑,用敬语和尊称。要让人能感受到我们对人是非常的和善、真诚的。在服装方面,我们要保持服装的整洁得体,不奇装异服。
前台的卫生也是十分重要的,我们会采用轮流值班制,每一位职员值一个星期的班,负责打扫清理前台的卫生。保持地板干净、整洁无异物。前台的柜台上的文件摆放也要整齐,不能杂乱无章。要将文件别类的处理好,这样在需要用到的时候很快就能找到对应的文件了。
下一季度,我们的工作还需要加强,并且每一个月都要进行一次小的考核,对前台人员不足的地方进行培训加强。总之,下季度,继续努力,为公司的建设添砖加瓦!
个人工作计划总结篇四
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个人工作计划总结篇五
工夫过患上十分快,一晃眼便是一年,20xx年行将降临,我正在此对于接上去的任务做个
总结。
作为任何一个以营利为目标的单元来讲——只要发卖部才是的获利单元,别的的都部分均为本钱单元。而咱们公司的发卖部充其量也只能算是销货部,以今朝家具市场的合作剧烈水平来看,发卖部必须晋级,从主动发卖晋级为有迷信方案、有履行规范、有量化查核的自动发卖。
用人长处无不必之人,用人所短无可用之人。将现有员工停止重组,老员工是咱们的财产,他们对于客户熟习、对于本厂的运作流程熟习、对于市场也有必需的理解,能较好的增加架构变革对于客户的影响,只要依照公司方案的架构重组、分别各权柄便可。紧张的是订定可履行的规范或者请求,让他们理解⒗聿亲远发卖的办法以及本领。同时做好相干职员的招募、培训、挑选、储藏任务。
一、停止市场一线信息搜集、市场调研任务。二、剖析市场情况、需要剖析,精确作出市场发卖猜测,为库存消费带给迷信的根据。
三、订定月、季、年度发卖
方案,
方案的
参考根据为往年以及客岁的同期发卖统计数据。
四、汇总市场信息,提报产物改进或者产物开辟引荐。五、掌握重点客户,把持产物的发卖静态。
六、营销
收集的开辟与公道规划。
七、树立、美满各级客户材料档案,继续与客户之间的双向相同。八、潜伏客户和现有客户的办理与保护。
九、共同本零碎内相干部分作好推行匆匆销勾当。
十、依照推行
方案的请求停止货品摆设、宣扬品的计划、发放。
品牌树立工夫较久,有必需的先进为主的劣势。这个劣势将持续扩展。别的的自力品牌要做出差别化,正在产物作风、装修气氛以及受众方面要有精确的定位。差别化体现在产物、粉饰、饰品等方面,产物方面就包含了资料、构造、元素等,咱们不但要进修,还要逾越。由本来的散货向专卖晋级,这也是此次变革的次要目标,充沛应用现有的客户材料,优化经销商的组成,从伉俪店、集体户向大众单元、团体单元晋级,渐渐向地域、省、市总经销开展。这其实不悠远,只需咱们的产物质量以及效劳经患上起客户的查验,做深条理的相同,天然会有年夜客户感兴味。有赢利的时机,就会有发明它的人,成绩是咱们要把时机预备好。
现在有两千多家(外商八百多家)经销商、家具卖场、阛阓的联络信息,因权柄没有明,还没能好好的分别应用。还有天下各地区生齿、经济材料统计、天下百强县排行等。另有
网上搜集的卖场招商信息、自动联络有专卖动向的客户材料等。这些都是做市场的宝贵材料,因为发卖部主动等客的惯性
思想以及指导层的决议计划等缘由,这些工具都被放正在抽屉里了,很惋惜。要充沛应用,更快、更准确实定目的市场以及目的客户。
报刊媒体方脸孔前非常弱,只要广州家具报一家正在做,并且可以赠予的软文也不做,糜费。别的,透过博客的推行,有些家具类报社近期有一些文章见报,对于品牌的建立有必需的推进。收集上的传达因为近段工夫一贯继续的做推行,起到了较好的后果,某某家具论坛有四个告白位正在宣扬,该论坛注册人数二十多万。别的网站也交换了三个告白曾经公布,别的正在搜狐的家具博客阅读人数已经达四万多人,搜房
网博客三万多人次,常有文章被引荐到头版。本公司
网站的阅读量已经抵达了近两万人次,另有别的十来个正在做推行的平台流量没统计,总量当正在二十万摆布。固然,客户看了不用须就可以转化成购置,推行的目标是让更多的人理解⒗聿窃勖堑钠放疲组成口碑。因为不别的的宣扬道路,以是收集宣扬仍是要加鼎力度。
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个人工作计划总结篇七1、招聘会:负责与招聘会相关的一切事情,协助校里和院里招聘会举办的非常圆满!这个学期学校里主要有11月中下旬的学校秋季招聘会。
2、就业信息的搜集与宣传,真诚的为毕业生服务,为他们提供有利的信息。主要协助陈木森老师处理毕业生毕业于就业相关事宜!
3、讲座:尽可能的为毕业班的同学举办关于就业方面的讲座。
4、活动的计划:活动前有有计划,活动中有图片,活动后有总结。
我们部门处理的事情都比较碎杂,并没有特定的时间。关于举办活动就是上次例会我提到的“讲课大赛”。曾经有策划过模拟招聘会,但是它的可行性和意义不大,所以就放弃了这个策划!
就业服务部全体成员将总结上学期一届的工作经验,并在此基础上进行突破和创新,这对我们不仅是一种压力,更是一种动力。
以“打造有战斗力、有凝聚力的集体”为目标 ,以“提高大学生的自身素质,更好的适应社会”为工作重点。竭尽全力为同学服务,内部互相协调,提高团队工作能力,严格按照原则办事,确保计划圆满成功。
个人工作计划总结篇八
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个人工作计划总结篇九
著名教育家叶圣陶先生说过:“教育是什么,往简单方面说,只有一句话,就是养成良好的习惯。”
作为一名年轻的班主任,我深深懂得,高中阶段是人的成长的关键阶段,也是人的基本素质形成的开始阶段,而良好的班风班貌是各种习惯养成的基础,而一旦形成了一个积极向上的班级气氛,则将使学生在将来的学习道路上受益匪浅。作为担负起着这样一个责任的班主任,应该如何把握好这一关键期?如何整体优化班风班貌?我认为,以良好学习习惯的养成为突破口,有助于促进班风班貌的整体发展。良好的学习心理品质以及行为习惯的养成对于学生本身,对于形成和完善学生个性,对于提高他们的身心素质,都具有重要的影响。
本学期我打算主要从以下几个方面来组织班级工作:
一个崭新的班级的成立,首先班风的建设是重中之重,所以应该尽力营造平等、围结、和谐、进取的班级氛围。我计划主要从以下几个方面入手:
(1)制定班级公约、一日常规等,让学生具有较强的团队意识和纪律意识。
(2)布置教室环境。如设立“艺苑”、“卫生角”、“每日一言”、“感动高一(6)”等文化背景。
(3)通过让学生轮流当值日班长,让学生参与班级管理,培养学生的组织能力和责任心,使每个学生都有成功的机会和成就感。培养学生的参与意识,提供显示学生才华的机会,在潜移默化中逐渐形成自理自治能力,体现学生的主体地位,发掘创新精神。
班团干部是班主任的左右手,而且高中阶段许多学生的管理组织能力开始显露,积极培养这样的人才,不仅有利于班级建设,而且也可以极大地发展他们的潜在能力。所以要认真选拔干部,同时要精心培养干部。第一,帮助班团干部树立威信;第二,鼓励班团干部大胆工作,指点他们工作方法;第三,严格要求班团干部在知识、能力上取得更大进步,在纪律上以身作则,力求从各方面给全班起到模范带头作用,亦即“以点带面”;第四,培养干部团结协作的精神,要能够通过班团干部这个小集体建立正确、健全的舆论,带动整个班集体开展批评与自我批评,形成集体的组织性、纪律性和进取心,亦即“以面带面”。
高中阶段最大的任务还是让每个学生都能各尽其能,各尽其材,使得他们的潜力充分挖掘出来,打下一个扎实的知识基础,考上理想的院校。而高一阶段则是提高他们学习积极性、打好学习基础的关键时期。所以,作为班主任,我会积极配合各学科教学工作的进展,使整个班级形成一个积极向上的学习气氛。
我深感一个具有良好班风班貌的班集体,一定具有凝聚力,吸引力,一定会给学生提供一个良好习惯养成的环境氛围。我希望通过以上三个方面的工作,使我班的班风班貌得整体发展,每位学生都能把班集体的荣誉与自己的行为紧密结合,都想为集体争光。
个人工作计划总结篇十
1、
整理
客户资料、建立客户档案客户送车进厂维修养护或来公司咨询、商洽有关汽车技术服务,在办完有关手续或商谈完后,业务部应于二日内将客户有关情况
整理
制表并建立档案,装入档案袋。客户有关情况包括:客户名称、地址、电话、送修或来访日期,送修车辆的车型、车号、车种、维修养护项目,保养周期、下一次保养期,客户希望得到的服务,在本公司维修、保养记录。2、根据客户档案资料,研究客户的需求
业务人员根据客户档案资料,研究客户对汽车维修保养及其相关方面的服务的需求,找出“下一次”服务的内容,如通知客户按期保养、通知客户参与本公司联谊活动、告之本公司优惠活动、通知客户按时进厂维修或
免费
检测等等。3、与客户进行电话、信函联系,开展跟踪服务
业务人员通过电话联系,让客户得到以下服务:
(1)询问客户用车情况和对本公司服务有何意见。
(2)询问客户近期有无新的服务需求需我公司效劳。
(3)告之相关的汽车运用知识和注意事项。
(4)介绍本公司近期为客户
提供
的各种服务、特别是新的服务内容。(5)介绍本公司近期为客户安排的各类优惠联谊活动,如
免费
检测周,优惠服务月,汽车运用新知识晚会等,内容、日期、地址要告之清楚。(6)咨询服务。
(7)走访客户。
售后服务工作规定
1、售后服务工作由业务部主管指定专门业务人员——跟踪业务员负责完成。
2、跟踪业务员在客户车辆送修进场手续办完后,或客户到公司访谈咨询业务完后,两日内建立相应的客户档案。客户档案内容见本规定第二条第一款。
3、跟踪业务员在建立客户档案的同时,研究客户的潜在需求,设计拟定“下一次”服务的针对性通话内容、通信时间。
4、跟踪业务员在客户接车出厂或业务访谈、咨询后三天至一周内,应主动电话联系客户,作售后第一次跟踪服务,并就客户感兴趣的话题与之交流。电话交谈时、业务员要主动询问曾到我公司保养维修的客户车辆运用情况,并征求客户对本公司服务的意见,以示本公司对客户的真诚关心,与在服务上追求尽善尽美的态度。对客户谈话要点要作记录,特别是对客户的要求,或希望或投诉,一定要记录清楚,并及时予以处理。能当面或当时答复的应尽量答复。不能当面或当时答复的,通话后要尽快加以研究,找出办法。仍不能解决的,要在两日内报告业务主管,请示解决办法。并在得到解决办法的当日告知客户,一定要给客户一个满意的答复。
5、在“销售”后第一次跟踪服务的一周后的7天以内,业务跟踪员应对客户进行第二次跟踪服务的电话联系。电话内容仍要以客户感兴趣的话题为准,内容避免重复,要有针对性,仍要体现本公司对客户的真诚关心。
6、在公司决定开展客户联谊活动、优惠服务活动、
免费
服务活动后,业务跟踪员应提前两周把通知先以电话方式告之客户,然后于两日内视情况需要把通知信函向客户寄出。7、每一次跟踪服务电话,包括客户打入本公司的咨询电话或投诉电话、经办业务员都要做好电话记录,登记入表(附后),并将电话记录存于档案,将电话登记表归档保存。
8、每次发出的跟踪服务信函,包括通知、邀请函、答复函都要登记入表(附后),并归档保存。
9、指定跟踪业务员不在岗时,由业务主管临时指派本部其他人员暂时代理工作。
10、业务主管负责监督检查售后服务工作。并于每月对本部售后服务工作进行一次
小结
,每年末进行一次总结
。小结
、总结
均以本部工作会形式进行,由业务主管提出小结
或总结
书面报告。并存档保存。11、本制度使用以下四张表格:“客户档案基本资料表”、“跟踪服务电话记录表”、“跟踪服务电话登记表”、“跟踪服务信函登记表”。
个人工作计划总结篇十一
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个人工作计划总结篇十二
作为一名店长我深感到责任的重大,多年来的工作经验,让我明白了这样一个道理:对于一个经济效益好的零售店来说,一是要有一个专业的管理者;二是要有良好的专业知识做后盾;三是要有一套良好的管理制度。用心去观察,用心去与顾客交流,你就可以做好。
1、认真贯彻公司的经营方针,同时将公司的经营策略正确并及时的传达给每个员工,起好承上启下的桥梁作用。
2、做好员工的思想工作,团结好店内员工,充分调动和发挥员工的积极性,了解每一位员工的优点所在,并发挥其特长,做到量才适用。增强本店的凝聚力,使之成为一个团结的集体。
3、通过各种渠道了解同业信息,了解顾客的购物心理,做到知己知彼,心中有数,有的放矢,使我们的工作更具针对性,从而避免因此而带来的不必要的损失。
4、以身作则,做员工的表帅。不断的向员工灌输企业文化,教育员工有全局意识,做事情要从公司整体利益出发。
现在,门店的管理正在逐步走向数据化、科学化,管理手段的提升,对店长提出了新的工作要求,熟练的业务将帮助我们实现各项营运指标。新的一年开始了,成绩只能代表过去。我将以更精湛熟练的业务治理好我们华东店。
面对xx-xx年的工作,我深感责任重大。要随时保持清醒的头脑,理清明年的工作思路,重点要在以下几个方面狠下功夫:
2.对内加大员工的培训力度,全面提高员工的整体素质;
3.树立对公司高度忠诚,爱岗敬业,顾全大局,一切为公司着想,为公司全面提升经济效益增砖添瓦。
4.加强和各部门、各兄弟公司的团结协作,创造最良好、无间的工作环境,去掉不和谐的音符,发挥员工最大的工作热情,逐步成为一个最优秀的团队。
个人工作计划总结篇十三
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