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《清单革命》读书笔记篇三
《清单革命》,一本仅仅227页的书,却涉及了医疗、建筑、政府、飞行、餐饮等多个方面,并且内容详细,这是让我觉得比较震撼的地方。
这本书的开头提出了可以原谅的与不被原谅的,它们是“无知之错”和“无能之错”,“无知之错”是因为没有掌握正确知识而犯下的错,“无能之错”时因为掌握了正确的知识,却没有正确使用而犯下的错,道理听着很简单,实施起来却很复杂。
在书中,作者葛文德列举了很多与医学有关的案例,作为一名护理人员我知道,一份病历里面包含了多少医务人员的心血,以及患者对于我们的期望,还有很多未知的潜在的疾病隐患。
无论在医学还是在其他领域,个人能力往往不是最难克服的障碍。每个人都会犯错,会犯一些低级错误,甚至是毁灭性的低级错误,如何杜绝、减少甚至避免犯错?我们该怎么做?
在我们的实际生活和工作中,我们使用为了提醒自己的便利贴,我认为这是一种清单。为什么要使用清单?就是为让我们的大脑建立一张“认知防护网”,它能够弥补我们与生俱来的认知缺陷,减少错误或者更多不确定因素的发生,比如在我们记忆不完整或注意力不集中的时候,清单就显得尤为的重要。
可是我们该如何正确地使用清单?清单内容一定要简单至上,言简意赅,从来没有全面的高效,从来没有一张清单能涵盖所有的情况,烦长而含义不清的清单是无法高效并安全执行的,所有清单的制定要素必须是坚守简单、可测、高效三大原则。
那么该由谁来主宰清单?将清单的决策权分散到每个人,让每个人负担起自己的责任,要以人为本,也不能迷信清单,清单的力量是有限的。在最危急的情况下,解决问题的主角毕竟是人不是清单,是人的主观能动性在建立防止犯错误的。
清单的内容要持续改善,保持清单的自我进化能力。就算是最简单的清单也需要不断改进。简洁和有效永远是矛盾的联合体,只有持续改善,才能让清单始终确保安全、正确和稳定。
其实在我读完革命清单后,我觉得一份清单就类似于我们的qcc持续改进工作一样,发现目前急需要解决的问题,拿出来讨论,制定相应的目标、方法、计划、决策来行动改善问题。
人无完人,一个再优秀的人,也有疏忽、固执或者犯错的时候。
为了不让相同的错误一再发生,为了别再为那些错误付出沉重的代价,那么让简单有效的清单在我们的工作中成为一种习惯吧。我想所谓的清单革命,就是一场观念的变革,我们最终是否会接纳,其实取决于我们是否承认清单最终所能带给我们的意义。
以上是我个人浅表的感受,但是这本革命的清单值得大家一看,或许你会有比我更深刻的理解。
《清单革命》读书笔记篇四
这本书是我去年读的一本书,觉得对我们设计非常有用,所以推荐给团队的小伙伴们,希望对他们的工作有所帮助,下面是我读完此书结合实际的工作中记录下来的一些感想。
1.清单的重要性
通过两个概念来强调:无知之过、无能之过。无知之过是自己的知识、经验、阅历没有达到,造成的过错;无能之过是自己的认知水平都已经达到因为自己的记忆力和注意力造成的错误。而人的大多数的错误源于无能之过。
结合我们的.工作,目前部门人员在配网、配电方面都达到了应该有的认知高度,因此造成我们在工程中一次次犯错原因,应该大多也是源于无能之过,也就是我们的粗心大意。工程完成后没有校核,省略了工程中应该有的步骤。在很多紧急的情况下,我们自身的能力受限即我们的专注力和记忆力有限,没有办法去躲过这些错误,清单则是拯救我们因这些无能之过而造成的错误的一个非常好的工具。
2.如何制作清单
1)实用性操作性要强
清单一定要是一线作战部队制作,结合实际的工程接地气,不走形式主义。
2)设定清晰、明确的检查点
3)简明扼要
关键点比大而全更重要。因为清单不是教程,关键点提醒,不扼杀创造性是前提。
4)分类制作清单。
比如:配网/配电的收资清单、校核清单(具体写出校核点)、设计流程清单、出现错误的问题清单等。
5)清单要及时更新
通过验证及时发现清单不合适的或者更有效的、更优化的内容,及时更新清单,每个人使用者要有这个责任感和使命感。
6)让每一次工程事故成为一个清单。
3.清单的应用
1)让清单成为一种习惯。
2)对自己所做的工程怀有敬畏之心,保证设计成果的准确性,尽自己做大可能做到工程零误差。
3)清单重要性(我们记忆力和专注力的补充工具)。
4)合理使用清单。比如:看现场前通过收资清单确认自己的测量工具是否携带、是否提前联系配合现场的甲方、是否提前安排好车辆;比如校核清单:特别在时间特别紧急的情况下,抓住清单的关键点检查步骤针对性的校核。比如成套金具逻辑关系清单,通过对照检查材料表等等。
5)激活团队对清单使用和相互提醒。
此书在去年读过一遍,这几天又快速地过了一遍,结合我的实际工作经验认真思考后,让我对这本书的理解更加透彻。书中大量举例了医院、飞机、工程、投资四大方面特别是医院的案例反复论证,证明清单起到的的重要性。除了感受到了清单对于工作的重要作用外,医院的数据也让我意识到了健康的重要性,所以对自己说今后千万要加强锻炼身体,注意生活规律性,保护自己尽量不生病,因为去医院大多情况不是因为你自身的病对你造成的伤害。
我们部门的小伙伴们一起就此书进行讨论,对我们现有的哪些清单需要优化,还有哪些需要补充进行的汇总,对后续责任到人进行优化和制定,收益颇多,达到了预想的效果。